Stop Putting Your Foot in Your Mouth

“The most I can do for my friend is simply be his friend.” —Henry David Thoreau

Sometimes a lesson presents itself to me once and it sticks with me forever. Don’t put your hand on the hot stove, you’ll get burnt. Always give yourself ten minutes more than you’ll need. And so on. Yet, there are other lessons that confront me time after time and still I don’t learn.

One of the hardest lessons for me to learn and accept has been: You can’t help someone who doesn’t want to be helped.

I once had a dear friend who I’d been close with since elementary school. When we went to college, she got into an abusive relationship. I loved her dearly and naturally I wanted to help. I gave her advice and told her what I thought she should do. I pressured her to leave the abusive situation. She ended our friendship. Twelve years and it was over in an instant. She had made up her mind. I was heartbroken.

I decided then that I would never again give unsolicited advice. I was sad, but I was certain that I had learned a valuable lesson. You can’t help someone who doesn’t want to be helped. I vowed to never again try and help a person that didn’t want my help. But yet…

Time passed, as time does, and over the years it happens over & over again. A friend or a loved one seems to be in trouble so I give advice. I want to help. I want to make things better. While somewhere in the deepest corner of my mind I know that I shouldn’t—I just can’t help myself. Like the moth to the flame. My desire to help is an enormous part of who I am. I love to help people. (Hello, evolution you, life coaching, motivational speaking!) But what I need to accept, is that not everyone needs, or more importantly wants my help.

So, today I am renewing my vow to zip my lip. I have plenty of opportunity to give advice, inspire, and spread love & light. I have my life coaching clients, this blog, and some friends/family who actively solicit and appreciate my input. There is no reason for me to continue giving my two cents when it isn’t asked for. I’ve got a plan of action and I am going to share it here in the event that you might be suffering from diarrhea-of-the-mouth-disease, too.

1. You don’t have all the answers. The truth of the matter is that I don’t know it all. There are many instances where what I consider to be “right” is actually wrong for someone else Just because I would do something a certain way, doesn’t mean that it’s the way it should be done.

Remember this wise advice: He who claims to knows all, knows nothing. He who claims to know nothing, knows all.

2. Listen, really listen. Most people don’t even know what it means to listen. Rather than truly listening during conversation, we are waiting eagerly to butt in with our two cents. We can’t possibly know what is being told to us when we are already forming our next statements in our minds.

Practice true proactive listening.

3. Scan conversation for indicators. Sometimes people don’t want advice at all, then simply want someone to listen to them, a shoulder to cry on. There is the classic example of the wife and the husband where the wife tells her husband that she has a headache. All she really wants is for him to listen and say, “I’m sorry sweetie.” But all he actually does is tell her to take an Advil.

Scan the conversation for indication of what the speaker really wants? Is she repeatedly asking for your advice and input, or is she just asking you to listen. Give her what she really wants and needs, not what you *think* she needs.

4. Put yourself in the other person’s shoes. Imagine the roles reversed. Imagine that you’ve just had a hard day at work and you simply want to vent so you call a friend. Would you want that friend to just listen or would you want him to brush you off and suggest that you quit your job? Give your loved ones the same consideration that you would expect if the shoe were on the other foot.

5. Remember that there is a time for everything. Finally, understand that there is a time to share your thoughts and a time to simply listen. In our fast-paced societies where we rush from thing to thing like rabid animals, take time to slow down. Accept that oftentimes listening is more important than speaking and likely the wise decision.

“We need to find God, and he cannot be found in noise and restlessness. God is the friend of silence. See how nature—trees, flowers, grass—grows in silence; see the stars, the moon and the sun, how they move in silence. We need silence to be able to touch souls.” —Mother Teresa

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  • · · · · · ·

    Review: Tribes by Seth Godin

    On a recent flight, I began reading Seth Godin’s Tribes. On the return flight, I finished it. It was my introduction to Seth Godin—no idea why I hadn’t found him sooner!—and what an introduction it was. The book blew me away. It is the best book on leadership and change management that I’ve ever read. While the content is sure to inspire change of the greatest sort within any organization—from business to church, non-profit to learning institution—it is also of incredible value to individuals.

    In this post I want to share some of my favourite pieces from Tribes as well as some of my own insights.

    Whether you want to create positive change in the world, in the workplace, or simply in your own, I recommend that you read the book for yourself. It is a relatively easy read, spliced up into short, digestible chapters. I got through it in a few hours. But it is absolutely packed with revolutionary ideas, suggestions, and real-life examples of people making a difference and leading tribes in today’s world.

    Many people are starting to realize that they work a lot and that working on stuff they believe in (and making things happen) is much more satisfying then just getting a paycheck and waiting to get fired (or die).

    I’ve begun to think of my generation as the Fight Club generation. Tyler Durden said it best, “We’ve all been raised on television to believe that one day we’d all be millionaires, and movie gods, and rock stars. But we won’t. And we’re slowly learning that fact. And we’re very, very pissed off.” I think Tyler and Seth’s sentiments are one and the same. Our parents (or maybe you) were raised to believe that you needed to grow up, go to school, get a job, and stay there. Work hard, save money, vacation once a year, and retire as soon as possible.

    Well, the Fight Club generation doesn’t want to hear that nonsense. We want gratification now. We don’t want to spend 40 hours a week miserable just so that we can collect a paycheck twice a month. We don’t want to spend half a lifetime at a job that we hate just so we can get fired or die one day! We believe that we can be happy now. We can pursue our passions, make a difference in the world, live out our dreams, and be successful all at once. And… we are right. We can do it. There are people doing it every single day. I love Tribes because it tells the stories of those people and more importantly, how they got there and how we can do it, too.

    Somewhere along the way, perhaps when twenty thousand Ford workers lost their jobs in one day, or when it became clear that soft drink companies were losing all their growth to upstarts, the factory advantage began to fade.

    The reason why the “school-job-suffer-retire” model worked for so long was because it was safe, it was comfortable. Human beings like to feel safe. It feels good to know that you will get a check once every couple weeks. It feels safe to know that you can walk into the office every morning and the lights will turn on and the computer will turn on. The peace of mind in trading your hours for dollars seems worth it when you have to put food on a table and a roof over someone’s head. But, guess what, that model isn’t really proving to be so safe after all.

    The recent tanking of the economy has really shaken things up. People are losing their jobs at rapid rates, unemployment is way up. Ethics have been violated, corruption runs rampant, and people don’t feel safe anymore. We want to take matters into our own hands. We want to create the lives of our dreams and be completely independent. We are doing it every day.

    In unstable times, growth comes from leaders who create change and engage their organizations, instead of from mangers who push their employees to do more for less.

    Now, more than ever, each of us has an opportunity obligation to become a leader, to create change, and to make a positive difference. The ever-evolving world of social media and the Web—Facebook, Twitter, LinkedIn, Wikipedia, Google—give us instant access to an unthinkable quantity of information and resources. When we learn how to leverage those resources we can become unstoppable. When we teach others to leverage those resources our tribes can become unstoppable. It is a great time to be a leader, and it is also the right time.

    Leadership is scarce because few people are willing to go through the discomfort required to lead. This scarcity makes leadership valuable. It’s uncomfortable to propose an idea that might fail. If you’re not uncomfortable in your work as a leader, it’s almost certain you’re not reaching your potential as a leader.

    Change = pain. If there is anything that I have learned over the past three years, it is this. Human beings are creatures of habit. When asked why things are done a certain way, most people will always respond the same way: “Because that’s the way we’ve always done it.” It is safe, it is comfortable. Our profits may be plummeting, our staff may be miserable, our customers may be disgusted—but this is the way we’ve always done it! Don’t try to mess with our traditions! Right? Wrong!

    Success takes dedication, hard work, persistence, and change. Dedication, hard work, and persistence can be painful. Some people are cut out for it and some people aren’t. The people that are, are the leaders. Being a leader is not comfortable and it’s not supposed to be. Being a leader takes character.

    Believe it or not, anyone can do it. “No one is born charismatic. It’s a choice, not a gift” (Tribes).

    Change almost never fails because it’s too early. It almost always fails because it’s too late.

    The time for change is now, my friends. If not now, when? There has never been a time where the need for positive change was more urgent. If you do not realize that this moment is all you have, then you do not have anything. This is it. After this moment, nothing is promised—not tomorrow, not next week, not your 81st birthday. You have this moment and you alone get to decide what you do with it. Yes, you can surf Facebook for a few more hours and stalk out your ex-boyfriend’s life for awhile more. You can also sit on the couch with a six-pack and watch The Jersey Shore marathon on MTV. …But if you asked me, I’d tell you that you’ve got more important things to do. Whether you’ve been waiting to pitch a great idea to your boss, waiting to take a proactive approach to your health, or waiting to embark on that 6 month “vagablogging” journey; stop waiting!

    There is really nothing in your way. There are no problems and no obstacles. Any anxiety that you might have stems from your past or your future; but your past and your future are not real! The only thing that is real is this moment, right now. The past and the future are in your head. No matter what you think is standing in your way, you can find a way around it. If you can’t get on the next flight to Melbourne (to start your career as a kangaroo-catcher) then sit down and figure out how you are going to make it happen. Right now.

    I’m frequently asked about getting credit. People want to know how to be sure they get credit for an idea, especially when they have a boss who wants to steal it. Or they want to know how to be sure to give me credit for an idea in a book or a blog post of their own.

    Real leaders don’t care.

    If it’s about your mission, about spreading faith, about seeing something happen, not only do you not care about credit, you actually want other people to take credit.

    There’s no record of Martin Luther King, Jr., or Gandhi whining about credit. Credit isn’t the point. Change is.

    Stop worrying about the obstacles and start taking action. Stop worrying about who is going to get credit and start making a difference.

    ————————————————————————

    What I loved most about Tribes is that it left me feeling like anything and everything is possible. The book is full of stories about ordinary people who did (and do) extraordinary things every single day. These people don’t let fear stop them. They become leaders and they create & inspire change. Every person is capable of this. You are capable of this! What do you want to do? Are you ready to become a leader? I say yes. Yes you are!

5 Comments

  1. Pingback: Tweets that mention Stop Putting Your Foot in Your Mouth -- Topsy.com
  2. What happened this time, Dena! No, that’s ok, I know how it goes, I can definitely relate.

    It’s good to learn this lesson as soon as you can, too.

    The best way I’ve found not get wrapped up into helping people who don’t want to be helped is to help those who *do* want to be helped! Seems like a non-brainer, right? Surprise, harder than sounds.

  3. @Dave – Thanks for the words of encouragement. It’s a real challenge, especially for a blabber mouth like me 😉 but my curse is also my blessing. Luckily, I have the blog as an outlet for my advice.

    As always, I really appreciate you stopping by!

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